Option 1 — Delete directly in the app (instant)
The fastest way to permanently delete your account and all associated data:
- Open Kcal on your device.
- Tap your profile icon (top-left) to open the menu.
- Go to Settings.
- Scroll down and tap Delete account.
- Confirm. Your account and data are removed immediately.
Option 2 — Request deletion by email
If you can’t access the app (for example, you’ve uninstalled it), email us from the address you used to sign in and we’ll delete your account for you:
blackcoffeetechnology@gmail.com
Request account deletionPlease include the email address associated with your account. We verify ownership before deleting. Requests are processed within 30 days.
What gets deleted
| Data | Deleted? |
|---|---|
| Account (sign-in identity: name, email, user ID) | Yes — permanently |
| Profile (age, gender, height, weight, goal, activity level) | Yes — permanently |
| Daily AI usage records | Yes — permanently |
| Food log, weight history, saved meals, meal photos (stored only on your device) |
Removed from the device on account deletion |
We do not retain a backup of your account data after deletion. Aggregated, anonymised analytics that cannot identify you may be retained in accordance with our privacy policy. Account deletion is permanent and cannot be undone.